Thank you for supporting our handmade crochet items!
Processing time: Each item is handmade, so please allow 3-5 days for us to create and ship your order.
Shipping: We ship via Evri and Inpost. You will receive a confirmation email once your order ships containing the tracking number and courier.
Shipping costs
: Calculated at checkout.International orders
: Unfortunately, due to the small scale of the business, we can only ship to places in the UK. This may be subject to change in the future.We take pride in our handmade items and want you to love them. However, if you wish to return an item, please read the following.
Returns: Because our items are handmade, we cannot accept returns unless the item arrives damaged or defective.
Reporting issues: Please contact us at larasyarniverse@gmail.com within 7 days of receiving your order with a photo of the issue.
Refunds: Approved refunds will be issued via the original payment method, unless otherwise agreed upon by email.
Your privacy matters to us!
The only information collected on you is that which is necessary to process your order, which is your name, email, and shipping address.
We do not sell or share your information with anyone except for shipping purposes.
Emails you provide may be used to send order updates. If you have submitted a commission request, then you may also receive emails pertaining to your request.
By placing an order, you agree to the following:
All items are handmade; slight variations may occur.
We are not responsible for lost or delayed packages due to courier issues.
Payment is processed securely via PayPal.